my suggestion is this, when you get the blue screen of death, it should have an error message on it (something like c:/bios/bunch of number/error/blah blah) type this error message into a functional computer's google (or whatever) search engine. there, you will find lots of ways/information on how to recover your hard drive yourself. don't be scared. this worked for me, i went from complete computer death to recovery. don't be scared of the MS DOS prompts, just type them in as suggested on some computer guru's website. lots of good free info online about hard drive recovery.