I've just been informed I've made it on the shortlist for a job I applied for, and they want to conduct short 5 minute telephone interviews next week to narrow it down even more before face to face interviews... Does anyone know what I'm likely to be asked during the telephone interview? I don't much like talking on the phone at best of times so if I could be prepared, that would be a great help. I don't want to get tongue-tied and go all "um, I don't know..." on the phone.
It's a receptionist position so am I right to assume they are likely to want to check if I have a professional telephone manner and that's why they're phoning first?
I want this job so badly for several reasons, any help would be very much appreciated!