I know this was posted over a month ago, but just in case you're still considering Cryos, feel free to ask any specific questions. My wife and I have just started ttc. We ordered for home insemination- no problems at all placing and receiving order. Additionally, my best friend's wife recently gave birth to twins from IVF with ds from Cryos. They even had to change donors and found the return/75% refund process easy and now have enough reserved of this donor for siblings.