Mills, you got a special price ON WHAT?? What did you buy, descriptions or photos please.
Totes ok to feel empathy for someone feeling a bit sad or going through an emotional turmoil (small one) at the moment, but THEY have to do this, and since you are NOT a certified psychotherapist (you're not are you?) best let them do it at their own pace and not interfere, if they need a word or a virtual hug they can ask for that (but no more, close the extreme responsibility shop DOWN). Even if you were a certified psychotherapist you should not treat close friends, partners or family, so there.